Support

I need help with my Mobile Phone, where can I get Mobile Phone Support?
Please contact the manufacturer of your mobile phone for help with your phone and for information about setting up GPRS.
The following websites are also available:

Nokia Support
Samsung Support
Panasonic Support
Sony Ericsson Support
Siemens Support
LG Support
Motorola Support

How do I get help?
To contact customer service, please call 03 8614 7949 or click here to email us.

How do I know if my phone is compatible?
Click here for a list of compatible phones. If your phone is not on the list, please refer to the manufacturer of your phone. If you are unsure whether your phone is compatible, do not order as you will be charged whether you are able to receive your application or not

Is my network able to use this service?
Please check with your service provider before downloading your application. You will need to have GPRS activated before using.
To activate GPRS, contact your service provider.

What is GPRS?
GPRS (General Packet Radio Service) is used to send and receive data. Applications are sent via GPRS, so you will need to check with your service provider.

How do I set up GPRS on my mobile phone?
Please contact the manufacturer of your mobile phone for help setting up GPRS. The following websites are also available:

Optus customers http://optus.wds.net.au
Telstra customers http://www.configure.telstra.com.au
Vodafone customers http://wireless.vodafone.com.au

Compatibility List